Frequently Asked Questions
Our Knowledgebase contains Frequently Asked Questions. You can browse by category or search in the box above.
Installation (3)
- I need to reinstall Scrubbu, how can I get the installer again?
- Scrubbu does not work properly with my version of Linux
- Is Scrubbu virus and spyware free?
General Usage (6)
- Why does Scrubbu say my account has been suspended?
- The file I downloaded is a .??? file. How do I open it?
- Do I need a RapidShare or MegaUpload account to use Scrubbu?
- What are the minimum system requirements to use Scrubbu?
- How do I cancel my subscription?
- How do I play downloaded media files?
Search (8)
- I double clicked a search result and it disappeared!
- Why are my searches slow?
- Why are some search results colored differently?
- My search returned zero results!
- How do I search for specific file types?
- How do I get better search results?
- The file I downloaded is a 001, 002, 003 file. How do I open it?
- Why is the file I want split up into many parts?
Download (17)
- How do I configure Scrubbu to use a premium file hosting provider?
- How do I download multiple files at the same time?
- How do I download a file?
- How to increase download speeds
- My download speeds seem low
- My downloads all report 'Server Busy'
- I get an I/O Error
- Where are my downloads kept?
- Why can't I reach 25mb/s+?
- Why did I experience a download error?
- Why isn't it possible to pause some downloads?
- How can I prioritize a download or change the download queue?
- How can I reach your telephone support?
- The file I downloaded is a part1.rar, part2.rar, part3.rar file. How do I open it?
- Is the order in which I download relevant?